How do I fix an app activation problem?

Android

If Saracroche does not seem to block calls on your Android device, check the following:

  • Make sure Saracroche is set as the default call-blocking app in Settings → Apps → Default apps → Caller ID & spam apps.
  • Restart your phone after changing this setting.
  • If the problem persists, uninstall and reinstall the app from the Google Play Store or F-Droid. If calls are still not blocked after activation, see Calls are not being blocked by the app, what should I do?

iOS

If you cannot activate Saracroche, follow these steps:

  • Go to Settings > Phone > Call Blocking & Identification and enable "Saracroche".
  • If you still cannot, see the full iOS activation troubleshooting guide. This issue is known and related to iOS not always loading call-blocking extensions correctly.
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